Tuesday, September 16, 2003

Communications Breakdown

How bad was yesterday's decision to postpone the California recall? Even the LA Times has come out against it in an editorial today. (Warning: registration required.)

When will newspapers figure out how many potential online readers they turn away by forcing registration? Hugh Hewitt mentioned the Star Tribune's registration requirements yesterday (which I wrote about in June when they were implemented) as well as the poor search function and overall difficulty in navigating their web site. Why is it so difficult to understand a simple concept? If you want people to read your site make it as easy as possible for them. Maybe they do need a guy like Mitch to help out.

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